Volunteers and part-time staff
People join, leave and work from home on their own devices. Access needs to be quick to grant on the first day and just as quick to remove on the last.
Charities & Non-Profits
IT support that lets charities focus on the cause
Small teams, volunteers on their own laptops and a supporter database that has to stay private. We take care of the technology so your people can spend their time on the work that matters.
- 24/7 support
- ISO 27001 accredited
- Cyber Essentials Plus
The day-to-day
Where IT gets difficult for charities
Most charities run lean, and technology often falls to whoever happens to be the most confident with computers. These are the usual pressure points.
Supporter and beneficiary data
Donor records and case notes are personal data under UK GDPR. Trustees and funders want to know what protects them.
No IT department
When nobody is employed to look after IT, small problems wait and grow. Updates get missed and backups go untested.
Shops, venues and events
Charity shops, community venues and one-off events all need a dependable connection, including for taking card payments.
What we do
How Foxcomm helps
Pick what you need, or let us look after all of it as your outsourced IT team.
Managed IT support
A helpdesk your whole team can call, proactive monitoring and a guaranteed 15-minute response.
Learn moreMicrosoft 365
Email, Teams and SharePoint set up properly, with licensing options for non-profits where your organisation qualifies.
Learn moreCyber security
Multi-factor authentication, email protection, backups and staff awareness, matched to the risks a small organisation faces.
Learn moreVirtual desktops
A secure desktop on any device, so volunteers can use their own laptop while your data stays in your environment.
Learn moreWi-Fi networks
Reliable Wi-Fi for offices, venues and shops, with guest access kept apart from your internal systems.
Learn moreCloud services
Backups and file storage that carry on working if a laptop is lost or an office has to close.
Learn moreThe big picture
One team behind every location
Whether it is a head office, a row of shops or a volunteer at their kitchen table, everything connects back to a managed, monitored core.
- Head office
- Charity shops
- Volunteers
- Supporter records
- Events & venues
- Trustees
Standards
Standards we work to
Foxcomm is accredited for ISO 27001 and holds Cyber Essentials Plus. We help charities work towards the same kind of controls, in proportion to their size.
UK GDPRCyber Essentials PlusISO 27001Microsoft Solutions Partner
In practice
See how we work
Questions
Common questions
Can you support volunteers using their own devices?
Yes. We can give volunteers access through a secure virtual desktop or a protected Microsoft 365 account, so charity data stays in your environment instead of on a personal laptop. When someone leaves, their access is switched off in one place.
We have no IT staff. What can you take on?
That is the usual starting point for a managed plan. We act as your IT department, with a helpdesk, monitoring, patching and security, and we scope it to the size of your organisation. The pricing page explains the options.
How do you protect donor and beneficiary data?
With layered controls: multi-factor authentication, email filtering, tested backups and access limited to the people who need it. Foxcomm is ISO 27001 accredited ourselves, and we are happy to work with your trustees or data protection lead on what they need to see.