IT support for charities and non-profits
Small teams, volunteers on their own laptops and a supporter database that has to stay private. We take care of the technology so your people can focus on the cause, across London, the UK and the EU.
Charities and non-profitsISO 27001 accreditedCyber Essentials Plus24/7 support
15 minAverage ticket response
24/7Helpdesk support
ISO 27001Accredited
17+ yearsSupporting UK business
Where IT gets difficult for charities
Most charities run lean, and technology often falls to whoever is most confident with computers. These are the usual pressure points.
Volunteers and part-time staff
People join, leave and work from home on their own devices. Access should be quick to grant on day one and just as quick to remove.
Supporter and beneficiary data
Donor records and case notes are personal data under UK GDPR. Trustees and funders want to know what protects them.
No IT department
When nobody is employed to look after IT, small problems wait and grow. Updates get missed and backups go untested.
Shops, venues and events
Charity shops, community venues and one-off events all need a dependable connection, including for card payments.
How Foxcomm helps charities
Pick what you need, or let us look after all of it as your outsourced IT team.
Managed IT support
A helpdesk your whole team can call, proactive monitoring and a 15-minute average ticket response.
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Microsoft 365
Email, Teams and SharePoint set up properly, with licensing options for non-profits where your organisation qualifies.
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Cyber security
Multi-factor authentication, email protection, backups and staff awareness, matched to a small organisation’s risks.
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Virtual desktops
A secure desktop on any device, so volunteers can use their own laptop while your data stays in your environment.
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Wi-Fi networks
Reliable Wi-Fi for offices, venues and shops, with guest access kept apart from internal systems.
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Cloud services
Backups and file storage that carry on working if a laptop is lost or an office has to close.
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One team behind every location
Whether it is a head office, a row of shops or a volunteer at their kitchen table, everything connects back to a managed, monitored core.
Head office
Charity shops
Volunteers
Supporter records
Events and venues
Trustees
Standards we work to
Foxcomm is accredited for ISO 27001 and holds Cyber Essentials Plus. We help charities work towards the same kind of controls, in proportion to their size.
ISO 27001 accreditedCyber Essentials PlusMicrosoft Solutions Partner
Multi-factor authentication
Protection for staff, volunteer and trustee accounts.
Email protection
Filtering to reduce phishing and fraud attempts.
Tested backups
Data you can recover when a device or site is lost.
Limited access
Only the people who need supporter data can see it.
See how we work
Read how Foxcomm supports organisations across the UK.
Getting started with Foxcomm
A simple, low-pressure start, whatever the size of your organisation.
1
Free IT review
A senior engineer looks at your current setup and tells you what needs attention.
2
Tailored proposal
A plan and price built around your charity, not a generic bundle.
3
Planned onboarding
We schedule the move around your working calendar to keep disruption low.
4
Ongoing support
24/7 helpdesk, proactive monitoring and a named point of contact.
Questions from charities
What CEOs, finance managers and trustees ask us most.
Can you support volunteers using their own devices?
Yes. We can give volunteers access through a secure virtual desktop or a protected Microsoft 365 account, so charity data stays in your environment instead of on a personal laptop. When someone leaves, their access is switched off in one place.
We have no IT staff. What can you take on?
That is the usual starting point for a managed plan. We act as your IT department, with a helpdesk, monitoring, patching and security, and scope it to the size of your organisation. The pricing page explains the options.
How do you protect donor and beneficiary data?
With layered controls: multi-factor authentication, email filtering, tested backups and access limited to the people who need it. Foxcomm is ISO 27001 accredited, and we are happy to work with your trustees or data protection lead on what they need to see.
Do you offer charity pricing?
Our services are typically charged per user, per month, so costs grow with your team. Book a free consultation and we will explain the options, including Microsoft licensing for non-profits where you qualify.
Can you support charity shops and events?
Yes. We can provide dependable connections and card payment networking for shops, venues and one-off events, with support available 24/7.
Other sectors
Talk to us about IT for your charity
Book a free consultation and tell us about your team. We will suggest a plan that fits.