IT support for London financial services firms
Wealth managers, advisers and insurance intermediaries depend on IT that is secure, resilient and ready for regulatory scrutiny. Foxcomm supports finance firms across London, the UK and the EU, with a 24/7 helpdesk.
FCA-regulated clientsISO 27001 accreditedCyber Essentials Plus24/7 helpdesk
15 minAverage ticket response
24/7Helpdesk support
ISO 27001Accredited
17+ yearsSupporting UK business
The IT pressures unique to UK finance
Regulators, clients and attackers all expect more from financial firms. Generic IT support is a regulatory risk in this sector.
FCA regulatory obligations
Operational resilience, data security and business continuity rules, including PS21/3 and SYSC 8, need to be built into your IT, not bolted on.
Little tolerance for downtime
Client portals, payment systems and trading tools cannot go offline without direct cost and reporting consequences.
A prime cyber target
Ransomware groups and email fraud campaigns actively target financial firms. Security has to detect, contain and recover quickly.
Sensitive client data
Financial records and portfolios are highly sensitive under UK GDPR. A breach brings regulatory and reputational consequences.
Supply chain risk
The FCA expects you to manage resilience across your suppliers, including your IT provider.
Record keeping
Communications, transactions and access records must be kept securely and be retrievable when asked.
Managed IT services for financial services firms
Services are configured for regulated environments, with the documentation your compliance team needs.
Cyber security
Endpoint protection, email filtering and multi-factor authentication, matched to financial sector threats.
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Compliance and resilience support
Evidence and documentation to support FCA, operational resilience and UK GDPR obligations.
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Microsoft 365 for finance
Communication archiving, information barriers, MFA and data loss prevention policies.
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Cloud and recovery
Backups and disaster recovery planned around your impact tolerances and tested regularly.
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Secure network infrastructure
Segregated networks, encrypted connections between offices and controlled device access.
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24/7 helpdesk
Support for teams working across time zones or outside office hours, with a 15-minute average ticket response.
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Secure, resilient and ready to evidence
From front office to compliance, every system sits inside one managed and documented environment.
Front office
Back office
Archived email
Client data
Disaster recovery
Monitoring
The rules your IT must support
We map your technology against the regulations that apply to financial firms and produce the technical evidence your compliance team needs.
ISO 27001 accreditedCyber Essentials PlusMicrosoft Solutions Partner
Foxcomm supports compliance with technical controls and documentation. It is not regulatory advice.
FCA SYSC 8 outsourcing
Contractual documentation, security controls evidence and audit access to support your outsourcing obligations.
FCA PS21/3 operational resilience
Help identifying important business services, setting impact tolerances and testing scenarios.
UK GDPR and Data Protection Act 2018
Article 32 security measures and breach notification workflows within the 72-hour ICO window.
COBS 11.8 electronic record keeping
Microsoft 365 archiving and tamper-resistant communication logs, retrievable on request.
Cyber Essentials Plus
Increasingly expected by institutional clients. We prepare, implement and manage certification.
What a London financial firm says
A client of Foxcomm since 2014.
“We'd failed our previous Cyber Essentials assessment and had no documented FCA resilience plan. Foxcomm came in, rebuilt our security posture from the ground up, and had us audit-ready in under 90 days. We haven't had a single incident since.”Head of Operations, Fact Family Offices
Client since 2014 · 66 staff · FCA-regulated
Getting started with Foxcomm
A simple, low-pressure start, whatever the size of your organisation.
1
Free IT review
A senior engineer looks at your current setup and tells you what needs attention.
2
Tailored proposal
A plan and price built around your firm, not a generic bundle.
3
Planned onboarding
We schedule the move around your working calendar to keep disruption low.
4
Ongoing support
24/7 helpdesk, proactive monitoring and a named point of contact.
FCA-regulated IT support for financial services firms
For wealth managers, advisers and insurance intermediaries.
Foxcomm provides managed IT support for financial services firms in London, the UK and the EU, configured for regulated environments: cyber security, compliance and resilience documentation to support FCA, operational resilience and UK GDPR obligations, Microsoft 365 with communication archiving and data loss prevention, tested backup and recovery, and a 24/7 helpdesk.
See our managed IT support in London, our wider IT services in London and IT solutions in London, or book a free consultation.
Questions from finance firms
What compliance officers and operations heads ask us most.
Can you provide the documentation we need for FCA outsourcing requirements?
Yes. We supply an outsourcing contract pack covering security controls, audit access rights, sub-contractor disclosures and exit management, the material a firm needs from a material IT supplier.
Have you worked with FCA-regulated firms before?
Yes. We support FCA-regulated firms including wealth managers, insurance intermediaries and financial advisers, and understand their operational and reporting environment.
How do you support our PS21/3 operational resilience work?
We work with your compliance team to map IT dependencies to important business services, define impact tolerances and design the resilience framework, then help test it and record the evidence.
Can you archive communications for MiFID II record keeping?
Yes. We configure Microsoft 365 archiving to retain communications in tamper-resistant storage for the required periods, retrievable for inspection or disclosure.
What happens if there is a cyber incident out of hours?
Call the 24/7 helpdesk. Our average ticket response is 15 minutes and serious incidents are escalated immediately.
How do we get started?
Book a free consultation. We review your setup, discuss your regulatory position and propose a plan built around your firm.
Other sectors
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IT support that understands FCA regulation
Book a free consultation and we will review your current setup and explain where you stand.