IT Support Built for
London Law Firms
— Not Adapted for Them
One data breach. One SRA compliance failure. One hour of downtime during a critical case. The legal sector cannot afford generic IT support. Foxcomm delivers specialist managed IT services designed around the precision, confidentiality, and uptime your firm demands.
What keeps legal IT managers awake
The Unique IT Pressures Facing UK Law Firms
The legal sector faces IT challenges no other industry shares — from SRA regulatory pressure to the catastrophic cost of a breach during active litigation. Generic MSPs simply don't understand these stakes.
SRA Compliance Obligations
The Solicitors Regulation Authority mandates strict data handling, client confidentiality, and cybersecurity standards. Non-compliance risks fines, suspension, and reputational damage. Your IT partner must understand this — not learn it on your time.
Client Confidentiality at Every Level
Privileged communications, case files, financial settlements — every byte of data you hold is a liability if mishandled. Encryption, access controls, and audit trails aren't optional in the legal sector. They're the minimum.
Zero Tolerance for Downtime
Court deadlines don't move. A deal doesn't pause. When your case management system goes down at 9pm before a 10am hearing, you need an IT team that responds in minutes — not hours. Foxcomm's 15-minute SLA exists for exactly this moment.
Law Firms Are Prime Phishing Targets
UK law firms handle billions in client funds annually. Cybercriminals know this. Conveyancing fraud, business email compromise, and ransomware attacks on legal practices have surged. Your IT security must be litigation-grade.
Complex Document Management Needs
From matter management to e-discovery, legal workflows depend on reliable, searchable, version-controlled document systems. Foxcomm integrates document management that is native to how your practice operates.
Remote & Hybrid Working Risks
Partners at home, trainees in coffee shops, clients on personal devices — the attack surface of a modern law firm is vast. Securing remote access without hampering productivity requires expertise, not guesswork.
What we deliver
Managed IT Services Designed for Legal Practices
Every service below is configured specifically for the legal sector — not repurposed from a generic SMB package. We speak SRA, GDPR, and Legal Aid Agency before we speak tech.
Legal Cyber Security & Threat Protection
Multi-layered defence built around the specific threat profile of UK law firms. We deploy advanced endpoint detection, email threat filtering — the number one attack vector for legal practices — encrypted DNS, and 24/7 dark web monitoring for your firm's credentials.
SRA & GDPR Compliance Management
We maintain continuous alignment with SRA Handbook requirements and ICO expectations. Our compliance team documents your IT posture, supports audit preparation, and ensures your data handling policies are technically enforced — not just written in a folder.
Microsoft 365 for Law Firms
We manage over 400 Microsoft 365 tenants across the UK. For legal practices this means hardened security configurations, information barriers between departments, legal hold capabilities, and seamless integration with your practice management software.
Secure Document Management
We implement encrypted document management systems that integrate with Clio, LEAP, Actionstep, and SOS. Role-based access, automatic version control, and immutable audit logs — every document interaction is traceable and recoverable.
24/7 Helpdesk — 15-Minute Response
Your practice doesn't stop at 5pm. Neither do we. Our UK-based helpdesk operates around the clock with a guaranteed 15-minute first response. Legal professionals working late, remotely, or under deadline always have a qualified engineer available.
Business Continuity & Disaster Recovery
A ransomware attack during active litigation is a firm-ending event without a tested recovery plan. Foxcomm designs bespoke BCP/DR plans for law firms — including automated offsite backups with sub-4-hour recovery time objectives.
Regulatory expertise
We Know the Regulations That Keep Partners Awake
Foxcomm is one of the only MSPs in London with pre-built compliance frameworks for the legal sector — not generic IT policies retrofitted to your industry.
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SRA Code of Conduct 2019 — Technology Requirements
We ensure your IT infrastructure meets SRA expectations for client data protection, conflict of interest systems, and matter management security — documented for regulatory review.
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UK GDPR & Data Protection Act 2018
From data mapping and lawful basis documentation to breach notification workflows, we embed GDPR compliance into your IT operations — not just your policy handbook.
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Cyber Essentials & Cyber Essentials Plus
We guide law firms through Cyber Essentials certification — a requirement for many Legal Aid contracts and increasingly expected by corporate clients before instruction.
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Law Society Technology Practice Note
Foxcomm aligns your IT posture to the Law Society's guidance on cloud computing, cyber security, and outsourcing — protecting both your clients and your PI insurance position.
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Legal Aid Agency IT Requirements
We have direct experience supporting LAA IT security requirements and maintaining audit-ready documentation year-round for legal aid practices.
Your compliance, continuously monitored
Monitored continuously · Not a legal guarantee
Client results
What Foxcomm Delivers in Practice
Legal Sector · London · 45-Staff Practice
"Before Foxcomm, we had no documented incident response plan, our M365 tenant had no information barriers, and our DR plan had never been tested. They fixed all three in 60 days. We passed our Cyber Essentials Plus audit first attempt."
IT Manager, ALS LawClient since 2022 · 45 staff · 3 offices
Getting started
From First Call to Fully Protected in 30 Days
Free IT Security Audit
A senior engineer reviews your infrastructure, identifies compliance gaps, and produces a written risk report — at no cost.
Bespoke Legal IT Proposal
We design a service package around your firm's size, practice areas, and compliance requirements. No generic bundles.
Zero-Disruption Onboarding
Transition is handled entirely by Foxcomm — typically over a weekend. Your team arrives Monday with better, faster, more secure systems.
Ongoing Protection
Named account manager, 24/7 helpdesk, monthly reporting, and proactive security monitoring from day one.
Common questions
Frequently Asked by Law Firms
Do you have experience with legal practice management software?
Yes. We support Clio, LEAP, Actionstep, SOS Legal, and Proclaim. We ensure your PMS integrates securely with your wider IT infrastructure and Microsoft 365 environment.
Can you help us pass our Cyber Essentials certification?
Absolutely. We have guided multiple UK firms through Cyber Essentials and Cyber Essentials Plus — handling technical preparation, gap remediation, and assessor coordination.
What happens if we have a security incident at 11pm?
You call our 24/7 helpdesk and a qualified engineer picks up within 15 minutes. For critical incidents we have an escalated incident response protocol that activates immediately, any hour.
How do you handle data sovereignty for client-confidential information?
All data is stored within UK or EEA data centres, with full residency documentation available on request. We provide a Data Processing Agreement meeting SRA and ICO requirements.
How long does onboarding take — will it disrupt the firm?
Standard onboarding for a 10–100 staff firm takes 2–4 weeks. We schedule all migrations for weekends or low-activity periods. In 16 years, we have never caused a client to miss a deadline due to onboarding.
We're already with another IT provider. How do we switch?
We manage the entire exit and transition process, including notifying your current provider and retrieving all relevant documentation. Most firms are surprised by how straightforward it is.
Get started today
Your Firm Deserves IT Support That Understands What's at Stake
Book a free, no-obligation IT Security Audit. A senior Foxcomm engineer will review your current setup, identify compliance gaps, and provide a written risk report.
Typical audit takes 45 minutes · Written report within 48 hours · No sales pressure