Managed IT support in Edinburgh
Foxcomm provides managed IT support to Edinburgh businesses from our London headquarters. Microsoft 365, cyber security, cloud and a 24/7 helpdesk, delivered remotely so help is minutes away, with an engineer sent to your Edinburgh site whenever it is needed.
Supporting EdinburghISO 27001 accredited24/7 helpdesk
15 minAverage ticket response
24/7Helpdesk support
ISO 27001Accredited
17+ yearsSupporting UK business
The IT pressures facing Edinburgh businesses
Edinburgh’s financial, legal, charity and events sectors each carry their own regulatory and seasonal demands.
A major financial centre
Edinburgh is one of the UK’s main financial centres. Fund managers, banks and insurers must meet FCA operational resilience and data protection expectations.
Scottish legal regulation
Solicitors in Scotland are regulated by the Law Society of Scotland, so technology and confidentiality controls need to reflect that rather than only English and Welsh guidance.
Charities and public bodies
Scottish charities report to OSCR, and many handle sensitive donor and beneficiary data that needs careful protection.
Seasonal festival peaks
The festivals each August bring surges in temporary staff, devices and WiFi demand for hospitality and events businesses.
Universities and research
Edinburgh’s universities and research organisations need secure collaboration and careful handling of research data.
Phishing and hybrid working
Mixed office and home working widens the attack surface, which makes email security and staff awareness essential.
Managed IT services for Edinburgh businesses
Support, security and cloud from one accredited team, shaped around Edinburgh’s regulated and seasonal organisations.
Managed IT support
A 24/7 helpdesk with a 15-minute average ticket response, plus proactive monitoring and patching.
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Microsoft 365
Migrations, licensing, security and daily administration for Edinburgh teams.
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Cyber security
Layered protection for email, endpoints and accounts, with monitoring and staff awareness.
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Cloud services
Azure and hosted infrastructure, storage and recovery with UK or EU data locations.
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Virtual desktops
A secure Windows desktop for staff in the office, at home or at an event.
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IT projects and office moves
Office moves, rollouts and migrations, planned around your working calendar.
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One secure environment, wherever your people work
Offices, home workers and temporary sites all connect to one managed, monitored platform.
City office
Home working
Seasonal staff
Event sites
Microsoft 365
Backups
Sectors we support in Edinburgh
We support regulated and community organisations across the city and the wider region.
ISO 27001 accreditedCyber Essentials PlusMicrosoft Solutions Partner
The linked sector pages describe the service in more detail. Foxcomm supports compliance with technical controls and documentation. It is not legal advice.
Financial services
Resilient, compliant IT for financial firms.
Law firms and legal practices
Secure IT for solicitors, with controls mapped to your regulator’s expectations.
Charities
Donor systems, secure fundraising and staff training.
Education
Secure networks and support for schools and colleges.
Hospitality and events
Guest WiFi, booking systems and round-the-clock support.
Getting started with Foxcomm
A simple, low-pressure start, whatever the size of your organisation.
1
Free IT review
A senior engineer looks at your current setup and tells you what needs attention.
2
Tailored proposal
A plan and price built around your organisation, not a generic bundle.
3
Planned onboarding
We schedule the move around your working calendar to keep disruption low.
4
Ongoing support
24/7 helpdesk, proactive monitoring and a named point of contact.
Edinburgh IT support questions
Straight answers to what businesses in Edinburgh ask us most.
Do you have an Edinburgh office?
Foxcomm is headquartered in London and also has offices in New York and Berlin. We have no Edinburgh office, but we cover the city: support comes through our 24/7 helpdesk and remote tools, and we send an engineer to your site whenever a visit is needed. Our work for Cafe Rouge already covers sites in Edinburgh, London and Manchester.
Do you support Scottish law firms?
Yes. We support legal practices and understand that solicitors in Scotland are regulated by the Law Society of Scotland. We map technical controls to your obligations. This is not legal advice.
How quickly will you respond to a problem?
Our average ticket response is 15 minutes and the helpdesk is staffed 24/7. Critical incidents are escalated straight away to a senior engineer.
Does UK GDPR apply to Scottish businesses?
Yes. UK GDPR and the Data Protection Act 2018 apply across the UK, including Scotland. We build data mapping, access controls and breach workflows into daily IT operations.
Can you support seasonal or temporary staff?
Yes. We set up and remove accounts and devices quickly, so seasonal teams get secure access and are cleanly offboarded when they leave.
We already have an IT provider. How do we switch?
We manage the transition, including liaising with your current provider and collecting the documentation. We will walk you through each step first, and plan any changes around your working calendar.
Other areas
Related guides
Managed IT support for Edinburgh businesses
Book a free consultation. A senior Foxcomm engineer will review your setup and explain where you stand.