Managed IT support in Manchester
Foxcomm provides managed IT support to Manchester businesses from our London headquarters. Microsoft 365, cyber security, cloud and a 24/7 helpdesk, delivered remotely so help is minutes away, with an engineer sent to your Manchester site whenever it is needed.
Supporting ManchesterISO 27001 accredited24/7 helpdesk
15 minAverage ticket response
24/7Helpdesk support
ISO 27001Accredited
17+ yearsSupporting UK business
The IT pressures facing Manchester businesses
Manchester’s mix of digital, media and professional firms needs IT that is quick to change and hard to break.
Digital, media and creative teams
Manchester has a large digital and media scene, including the MediaCity hub at Salford Quays. Teams like these need fast onboarding, collaboration tools and secure file sharing.
Professional services in the centre
Law, accountancy and finance practices in districts such as Spinningfields handle confidential data and answer to regulators such as the SRA and the FCA.
Hybrid and multi-site teams
Staff split between city-centre offices, home and client sites need the same security and access wherever they log in.
Customers asking for proof
More customers ask suppliers for Cyber Essentials or ISO 27001 evidence before awarding work, so a documented security baseline helps you win it.
Phishing and ransomware
Mid-sized firms are a frequent target for phishing and ransomware, because attackers expect thinner defences than at large enterprises.
Support that feels local
Distance should not slow help down. A 24/7 helpdesk and remote tools mean problems are picked up in minutes, and we send an engineer to your site when a visit is needed.
Managed IT services for Manchester businesses
Support, security and cloud from one accredited team, delivered in a way that suits Manchester’s fast-growing organisations.
Managed IT support
A 24/7 helpdesk with a 15-minute average ticket response, plus proactive monitoring and patching.
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Microsoft 365
Migrations, licensing, security and daily administration for growing Manchester teams.
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Cyber security
Layered protection for email, endpoints and accounts, with monitoring and staff awareness.
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Cloud services
Azure and hosted infrastructure, storage and recovery with UK or EU data locations.
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Virtual desktops
A secure Windows desktop for staff in the studio, the office or at home.
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IT projects and office moves
Office moves, rollouts and migrations, planned around your working calendar.
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One consistent environment across every site
City-centre offices, studios, home workers and client sites all share the same managed, monitored platform.
City office
Studio
Home working
Client sites
Access control
Backups
Sectors we support in Manchester
We support organisations across the city and the wider region, from creative studios to regulated professional practices.
ISO 27001 accreditedCyber Essentials PlusMicrosoft Solutions Partner
The linked sector pages describe the service in more detail. Foxcomm supports compliance with technical controls and documentation. It is not legal advice.
Digital and media
Reliable IT for studios, events and fast-moving teams.
Law firms and legal practices
Secure IT for solicitors, with controls that support SRA and UK GDPR duties.
Financial services
Resilient, compliant IT for financial firms.
Education
Secure networks and support for schools and colleges.
Retail and hospitality
Tills, networks and cloud systems for busy sites.
Getting started with Foxcomm
A simple, low-pressure start, whatever the size of your organisation.
1
Free IT review
A senior engineer looks at your current setup and tells you what needs attention.
2
Tailored proposal
A plan and price built around your organisation, not a generic bundle.
3
Planned onboarding
We schedule the move around your working calendar to keep disruption low.
4
Ongoing support
24/7 helpdesk, proactive monitoring and a named point of contact.
Manchester IT support questions
Straight answers to what businesses in Manchester ask us most.
Do you have a Manchester office?
Foxcomm is headquartered in London and also has offices in New York and Berlin. We have no Manchester office, but we cover the city: support comes through our 24/7 helpdesk and remote tools, and we send an engineer to your site whenever a visit is needed. Our work for Cafe Rouge already covers sites in Manchester, London and Edinburgh.
Can you support staff across several UK cities?
Yes. The service is not tied to one location. Staff in Manchester, London and elsewhere share the same helpdesk, security policies and Microsoft 365 environment.
How quickly will you respond to a problem?
Our average ticket response is 15 minutes and the helpdesk is staffed 24/7. Critical incidents are escalated straight away to a senior engineer.
Do you support Microsoft 365 for Manchester businesses?
Yes. We are a Microsoft Solutions Partner and handle migrations, licensing, security configuration and day-to-day administration.
Can you help us achieve Cyber Essentials Plus?
Yes. We help with technical preparation, fixing gaps and working with the assessor, so certification is a managed project rather than a scramble.
We already have an IT provider. How do we switch?
We manage the transition, including liaising with your current provider and collecting the documentation. We will walk you through each step first, and plan any changes around your working calendar.
Other areas
Related guides
Managed IT support for Manchester businesses
Book a free consultation. A senior Foxcomm engineer will review your setup and explain where you stand.