Case study · Fashion

Max Mara: bringing order to a Mayfair head office

Foxcomm has managed IT for Max Mara’s UK head office at 5 Albemarle Street for over four years, covering Microsoft 365, Azure and day-to-day support.

4+ year partnership Mayfair, London Microsoft 365 and Azure

4+ yearsmanaging IT for the UK head office

Azurecloud migration completed

Entra IDcentralised identity and security

At a glance

The client and the brief

Client

Max Mara, UK head office

Location

5 Albemarle Street, Mayfair, London

Services

Proactive and ad-hoc support, Microsoft 365 management, Azure and cloud consultancy

Partnership

Over 4 years and ongoing

The challenge

What we found when we took over

Max Mara needed a partner who could bring order to a fragmented setup: modernise the hardware, streamline the systems and build a proper cloud and security foundation for the office.

Outdated hardware

Equipment across the office was out of date.

Tangled cabling

Cabling needed to be properly reorganised.

No consistent architecture

There was no unified approach to managing or securing systems, which made day-to-day support slow and infrastructure maintenance difficult.

The change

From fragmented to properly managed

When we started

Outdated hardware
Tangled cabling
No consistent system architecture
Slow day-to-day support

Today

Hardware replaced and cabling reorganised
Streamlined, unified systems
Microsoft 365, Azure and Entra ID in place
Proactive support that catches issues early

What we manage

What sits behind the London office

One partner looks after the hardware, the cloud and the people who use them.

Microsoft 365
Azure
Entra ID
Hardware
Cabling and network
Proactive support

Key outcomes

What changed for Max Mara

Full infrastructure overhaul

Outdated hardware replaced and cabling properly reorganised.

One unified setup

Streamlined systems replaced a previously fragmented setup.

Microsoft 365 managed

Fully managed and optimised for the office.

Azure migration

Key systems moved onto modern, scalable infrastructure.

Entra ID deployed

Centralised identity and security management.

Proactive and ad-hoc support

Systems maintained and issues resolved before they impact the business.

Foxcomm brought structure and consistency to an environment that badly needed it – modernising our infrastructure, strengthening our security, and managing our move to Azure and Microsoft 365. What stands out is the proactive support: they don’t just respond when something breaks; they work to keep everything secure and running efficiently before it becomes a problem. After more than four years, Foxcomm remains a dependable IT partner for our London office.

Amy ReedOffice Administrator, Max Mara

Services used