Facing a Similar Challenge
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The Hoxton Hotel
Overview
The Hoxton, the internationally recognised boutique hotel brand, has trusted Foxcomm as its IT partner for over 10 years, supporting properties across the UK. We provide hotspot Wi-Fi solutions, Microsoft 365, Azure, hosted storage solutions, access point installation, and cyber security, including SonicWall firewall management, keeping guest-facing and back-of-house systems running reliably across every site.
Challenges & Objectives
Before Foxcomm, The Hoxton’s UK properties were looking for a new IT partner capable of matching the brand’s ambitions, one that could support its digital transformation as it grew from a single Shoreditch hotel into a multi-site UK and international brand.
That meant building a reliable, secure IT foundation from the ground up: dependable guest Wi-Fi across every property, a properly managed cloud environment, and robust cyber security to protect both guest and business data. The Hoxton needed a partner who could scale alongside the brand as new hotels opened, not just maintain what already existed.
Key Outcomes
- Hotspot Wi-Fi solutions deployed and maintained across UK properties
- Fully managed Microsoft 365 environment supporting day-to-day operations
- Azure cloud infrastructure supporting the business as it scaled across multiple sites
- Hosted storage solutions providing secure, centralised data management
- Access point installation and maintenance ensuring consistent connectivity throughout each property
- Cyber security managed via Sonicwall firewall, protecting guest and business systems
- A 10-year ongoing partnership supporting The Hoxton’s growth from its original Shoreditch hotel to a multi-site UK brand
“Foxcomm has been a trusted IT partner for over 10 years, supporting our properties as we grew from a single Shoreditch hotel into a multi-site UK brand. From guest Wi-Fi and access points to Microsoft 365, Azure, and cyber security via our SonicWall firewalls, they’ve built and maintained infrastructure that’s secure, connected, and fit for purpose across every hotel. What we value most is their understanding of what a multi-site hospitality business actually needs, dependable support, wherever it’s required.”
Ian Fredrick, Manager, The Hoxton
